Given my on-going paranoia regarding the weight of my caravan and it’s payload I decided to apply for an upgrade to my Lunar Clubman SB caravan in an effort to stay legal.
I contacted Lunar, by email, and asked if it were possible given the vintage of our ‘van. I received a commendably prompt reply to the effect that it could be, and that I could have an extra 75 kg. However it took a second email to elicit the information that I couldn’t get the required label directly from Lunar, I would have to place an order through a Lunar agent.
As I bought our van second-hand and not through a Lunar agent I had to make an internet search to provide details of a local one. I quickly found one in my county of Northamptonshire. Thinking that I would have to visit the company to set the matter in motion I telephoned Elite Caravans to enquire if they would help. Not only would they help but a very efficient gentleman took mine, and my caravan’s details, and of course some money and placed an order with Lunar immediately. I was impressed.
I now await delivery; will I have to wait a week, a month, a year? Lunar’s reputation on delivery seems a little tarnished.
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